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Privacy Policy

Last Updated: March 2026

1. Information We Collect

Account Data

  • Username
  • Password (securely hashed, never stored in plain text)
  • License status

Device Data

  • Device identifier for license validation
  • Application version

Usage Data

  • Usage statistics
  • Error logs

2. How We Use Your Data

  • Provide and maintain the Software
  • Enforce license terms
  • Improve services

3. Data Storage

  • Account data stored securely with encryption
  • Local settings remain on your device only
  • All transmission encrypted

4. Data Sharing

We do not sell your data. We may share data only when required by law.

5. Data Retention

  • Account data: Until deletion
  • Usage logs: Limited retention period
  • License records: License duration

6. Your Rights

You may request access, correction, or deletion of your data.

7. Security

Industry-standard security measures including encryption and access controls.

8. Anonymous Usage Statistics

We collect aggregated, anonymous counters about protocol usage, success rates, and error frequencies. This data contains no personal information, email addresses, passwords, or user identifiers.

  • Protocol usage counters (e.g., number of IMAP checks performed)
  • Success and error rate counters
  • Mail server host reliability metrics
  • Application version information

This data is used solely to monitor mail server compatibility, detect when providers change their authentication methods, and improve service reliability. You cannot be identified from this data.

By using Krantz, you acknowledge that you have read and understood this Privacy Policy.